Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Includes your name, email address, phone number, billing and shipping address, payment details, and any other information you provide when placing an order, subscribing to our newsletter, or contacting us.

• Usage Information: Includes information about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Botanicalglow@essentialwashbar.shop. 

2. How We Use Your Information

We use the personal information we collect to:

• Process and fulfill your orders, including billing and shipping.

• Communicate with you about your orders, promotions, and updates.

• Provide customer support and respond to inquiries.

• Improve our website, products, and customer experience.

• Comply with legal obligations and protect the security of our website.

3. Third-Party Services

Essential Washbar, LLC uses third-party service providers to help operate our business and the website, including Wix, our server provider. These third parties may have access to your personal information but only as necessary to perform their functions and in accordance with their own privacy policies. Wix's Privacy Terms. As we use Wix as our server provider, your data may be stored and processed on Wix’s servers. By using our website, you acknowledge and agree to Wix’s handling of your data, which is governed by Wix’s privacy policy and terms of service. Wix is compliant with applicable data protection laws and implements industry-standard security measures to protect your personal information. For more information about Wix’s privacy practices, please refer to https://www.wix.com/about/privacy on their official website.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties that provide services such as payment processing, shipping, and website hosting, including Six.

• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to legal obligations.

• Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe link in any email.

​7. Cookies and Tracking Technologies

Essential Washbar uses cookies to improve user experience, understand how our site is used, and offer personalized content. You may choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us so that we can take appropriate action.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and your continued use of the website after any modifications signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Essential Washbar, LLC
Email: Botanicalglow@essentialwashbar.shop
 

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